Terms and Conditions

Agreement to Terms

By accessing or using HomePro's services, website, or mobile application (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

Description of Services

HomePro is a platform that connects homeowners with qualified service providers for home repair, maintenance, and improvement services. Our Services include:

• AI-powered instant estimates for home services
• Booking and scheduling of service appointments
• Payment processing and invoicing
• Customer support and dispute resolution
• Communication tools between customers and service providers

User Accounts

Account Creation

To use certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our Services. By using our Services, you represent that you meet these requirements.

Service Bookings and Estimates

Estimates

Our AI-powered estimates are provided for informational purposes and may vary from final costs. Actual pricing depends on the service provider's assessment, scope of work, materials, and other factors. Final pricing will be confirmed before work begins.

Bookings

When you book a service:

• You enter into a direct agreement with the service provider
• HomePro acts as a platform facilitator, not the service provider
• You agree to pay the agreed-upon price for services rendered
• Cancellation policies vary by service provider and will be disclosed before booking

Payments and Fees

Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for:

• Service fees as agreed upon with the service provider
• Platform fees (if applicable)
• Any additional charges disclosed before booking

Refunds

Refund policies are determined by the service provider and the nature of the service. Disputes regarding service quality or completion should be reported to our support team within 7 days of service completion.

User Responsibilities

You agree to:

• Provide accurate information about your service needs
• Be present or arrange access for scheduled services
• Treat service providers with respect and professionalism
• Not use the Services for illegal or unauthorized purposes
• Not interfere with or disrupt the Services
• Not attempt to circumvent the platform to avoid fees
• Comply with all applicable laws and regulations

Service Provider Responsibilities

Service providers on our platform agree to:

• Maintain proper licensing, insurance, and certifications
• Provide services in a professional and timely manner
• Honor quoted prices and complete agreed-upon work
• Communicate clearly with customers
• Follow safety standards and building codes

Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, images, and software, are owned by HomePro or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Disclaimers and Limitations of Liability

Service Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. HOMEPRO DOES NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF SERVICES PROVIDED BY THIRD-PARTY SERVICE PROVIDERS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOMEPRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICES OR SERVICES PROVIDED BY THIRD-PARTY PROVIDERS.

Indemnification

You agree to indemnify and hold harmless HomePro, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.

Dispute Resolution

Customer-Provider Disputes

HomePro provides support for resolving disputes between customers and service providers but is not responsible for the outcome. We encourage direct communication and may facilitate mediation when appropriate.

Arbitration

Any disputes between you and HomePro shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Termination

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without notice, for violations of these Terms or for any other reason. You may terminate your account at any time by contacting our support team.

Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Contact Information

If you have questions about these Terms, please contact us: